Click on question to reveal the answer.
- 1. Can I purchase the tea of life tea in a convenience store or supermarket?
- The Tea of Life tea is exclusively developed for companies, institutions and schools. It is therefore not to be found in the supermarket or at a wholesaler.
- 2. Can I purchase the Tea of life products for private use (at home)?
- Absolutly, business or private use valid
- 3. Can I pickup the Tea of life products?
- Yes, but we are a webshop and therefore do not have a store.
Please make a pick-up appointment in advance, this will shorten the waiting time.
To make this easier, you can give us your order by calling / emailing / whatsapping.
You will receive a free quote and a payment link so that the order can be paid in advance.
Cash on pickup is possible, but only with the exact amount.
Pickup after an appointment is possible mon-fri: 10:00 - 21:00 en sat - sun 12:00 - 21:00
- 4. Do I need to create an account in the webshop?
- Not necessarily, you can also purchase as "guest", and supply us your shipping address only once.
I do not want to create an account or guest account in the webshop:
If you find that annoying, you can email us your address details by phone / email / whatsapp and the details of your order.
We will then make an offer without obligation, which you will receive by email or whatsapp.
A payment link is sent with this, so you can order & pay without an account in our web shop.
If you allready created an account, you can also see at any time which data we have stored from you and can remove it.
I've ordered before:
Once we have your address data in our back office system you can also order via email / phone / whatsapp.
We will then make an offer without obligation, which you will receive by email or whatsapp.
A payment link is sent along with this, so you can order & pay without account in our web shop.
- 5. I miss a certain flavour or the pyramid shaped tea bags
- If you miss a flavour, let us know and we will see if we can take it in stock.
If this is not possible, we can try to get your order as a special order.
There are conditions attached to this.
Pyramid bags:
We currently have 2 variants of the Tea of life range:
1) the regular flavors
2) the organic flavors in envelope packaging.
We experience too little demand for the pyramid bags to stock all their flavors too.
However, you can always ask us to keep you informed if we are going to have the pyramid bags, or place them as a special order.
There are conditions attached to this.
- 6. Are the Tea of lfie products Gluten free?
- The Tea of Life products are free from allergens, this applies to all ingredients and also to all different lines.
Gluten-containing grains therefore do not occur here.
- 7. What material is used for the wrapper (heatseal) of the tea bags?
- The tea bags are packaged in a so-called heat sealing envelope. This benefits the quality of the tea. The heatseal envelope has to be added to the residual waste because a PE mix is used for sealed sealing, which is a kind of plastic.Although the envelopes contain a very small amount of synthetic fibers, they are still legally compostable, it only takes longer before the material is broken down.
- 8. What about the compostability of the products?
- The filter paper used for Tea of Life is degradable.
-The Tea of Life bags that are packed in a (paper) envelope are fully compostable, there are no traces of synthetic fibers.
-In addition to the envelopes, we also have tea wrapped in a heat-seal envelope, whereby the top of the envelope must be torn loose to remove the bag; these filter bags - bags are compostable.
-The Tea of Life pyramid bags (in a heatseal envelope) are also fully compostable and not (like many other pyramid bags) made of Nylon.
-Finally, the pyramid bags are packed in a small cube (cubes), this is the only variant that is not degradable and can only be thrown with the residual waste.
- 9. Are the tea or life products allergens free?
- All products are free from allergens
However, liquorice is used in the following products:
Fair Trade / Fair Trade Organics Moroccan mint
Fairtrade Relaxing mix
Fair Trade Star Currency
Fairtrade Green tea Chai
Fairtrade Liquorice tea
People with high blood pressure should avoid excessive use.
- 10. What else do you do about saving the environment?
- We try to reuse the packaging boxes as much as possible so that your order does not need a new cardboard box.
And we use recycled paper as much as possible as padding instead of plastic (bubble plastic).
However, it may happen that the packaging is technically better to do that.
- 11. Are there added sugars in the Tea of life products?
- The tea has no added sugar in the recipe.
There are some flavors that use aromas that have a carrier of maltodextrin and sugar. This sugar content is virtually nil in the final blend because the aroma share is very small.
- 12. Are there pesticides in the tea?
- Axxent gives great importance to healthy and safe tea products and pays a lot of attention to complying with the laws and regulations that are important for the tea industry.
The conventional products of Tea of Life meet the maximum residue limits set by the EU, the organic products are free of pesticides.
- 13. Is there potassium in the Tea of Life products?
- Naturally occurring potassium is present in most natural products.
Normally black tea contains an average of 18mg potassium per 100g tea, this fits in a low potassium diet.
Our products are not tested for this so we do not have specific numbers for Tea of Life.
